by Alicia Casner | Nov 27, 2025 | AMT
Image by Gerd Altmann from Pixabay *** Before the turkey-induced coma kicks in, we want to take advantage of the Thanksgiving holiday and pause to truly say thank you for such an amazing start to our company’s journey. Everyone who has ever launched a company knows...
by Alicia Casner | Oct 10, 2025 | AMT, Customer Service, Front Lines
Image by Tumisu from Pixabay We hear it frequently today, that jaded grumble of, “customer service is dead … there is no such thing as customer service anymore …” We’ve also all had that friend that texts, “you’re not going to believe what just happened to me at XYZ...
by Alicia Casner | Sep 9, 2025 | AMT, Business Ownership
Welcome to AMT Business Solutions! Photo by Author Combining 80 years of experience in business leadership, customer success, education, and training, we are proud to offer our Art of Mastering the Telephone; an in-depth, live, and interactive course training your...
